Liberty Technology switches from Cisco Secure Endpoint (formerly AMP) to Acronis EDR | Acronis Resource Center
Fragmented tools slow down response time and increase risk. This customer story shows how Liberty Technology replaced Cisco Secure Endpoint with Acronis EDR to unify threat detection and remediation in one platform. The result? Drastically reduced time to resolve tickets and fewer techs required per incident. Read the story to see how integrated cybersecurity pays off. Contact UPCONNECT LABS LLP to discuss Acronis for your team.
Why did Liberty Technology switch to Acronis EDR?
Liberty Technology switched to Acronis EDR primarily due to challenges with Cisco Secure Endpoint, including a steep learning curve, inadequate product support, and the inability to fully remediate threats. They needed a solution that provided comprehensive endpoint protection, was easy to use, and integrated well with their existing tools. Acronis EDR met these requirements, allowing them to improve efficiency and reduce their daily ticket load by 50%.
What benefits did Acronis EDR provide to Liberty Technology?
Acronis EDR has enabled Liberty Technology to perform fast and efficient remediation for their clients, ensuring that cyberthreats are thoroughly eradicated. The solution has cut their daily ticket load in half, allowing engineers to spend less time on repeat issues and more time on proactive security measures. Additionally, Acronis' integrated cybersecurity and backup features helped consolidate their vendor management, saving time and resources.
How does Acronis EDR enhance incident response?
Acronis EDR enhances incident response by providing clear insights into how cyber events occur within the cyber kill chain, allowing engineers to make informed security decisions quickly. This clarity reduces the need for multiple technicians to investigate the same issue, streamlining the remediation process. As a result, Liberty Technology's engineers can address threats more effectively and efficiently.
Liberty Technology switches from Cisco Secure Endpoint (formerly AMP) to Acronis EDR | Acronis Resource Center
published by UPCONNECT LABS LLP
Upconnect Labs is a leading IT Managed Service Providers & IT hardware system integrator dedicated to providing comprehensive technology solutions to businesses of all sizes. With a focus on innovation, reliability, and customer satisfaction, we specialise in designing, implementing, and supporting customised IT infrastructure tailored to meet the unique needs of our clients.
Mission Statement:
At Upconnect Labs, our mission is to empower businesses with cutting-edge technology solutions that drive growth, efficiency, and success. We are committed to delivering superior customer service, fostering long-term partnerships, and exceeding expectations through continuous innovation and excellence.
Services:
- IT Infrastructure Design and Consultation:
- Comprehensive assessment of client requirements.
- Customized design and planning of IT infrastructure solutions.
- Expert consultation on hardware selection, configuration, and deployment.
- Hardware Procurement:
- Strategic partnerships with leading technology vendors.
- Procurement of high-quality hardware components at competitive prices.
- Streamlined supply chain management to ensure timely delivery.
- System Integration:
- Seamless integration of hardware components into existing IT environments.
- Configuration, testing, and optimisation of integrated systems.
- Thorough quality assurance to guarantee optimal performance and reliability.
- Network Solutions:
- Design and implementation of robust networking solutions.
- Deployment of secure wired and wireless networks.
- Network optimisation, monitoring, and management services.
- IT Infrastructure Maintenance and Support:
- Proactive maintenance to prevent downtime and minimise disruptions.
- 24/7 technical support for troubleshooting and issue resolution.
- Regular system updates, patches, and upgrades to ensure security and performance.
Clientele:
TechPro Solutions serves a diverse clientele across various industries, including:
- Corporate Enterprises
- Small and Medium-sized Businesses (SMBs)
- Educational Institutions
- Government Agencies
- Healthcare Organisations
- Non-profit Organisations
Why Choose UpConnect Labs ?
- Expertise: Our team comprises skilled professionals with extensive experience in IT infrastructure design, implementation, and support.
- Customisation: We understand that one size does not fit all. We tailor our solutions to meet the specific needs and objectives of each client.
- Reliability: We are committed to delivering reliable, high-performance technology solutions that our clients can depend on.
- Customer Service: Exceptional customer service is at the heart of everything we do. We prioritize client satisfaction and strive to exceed expectations in every interaction.
Sign in with LinkedIn