Earning high marks with VM and Application as-a-Service for diverse university community - Multi-campus state university
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What challenges did the university face with its VM hosting service?
The university faced challenges with its homegrown portal for VM hosting, which was no longer aligned with new IT priorities. The IT team aimed to reduce the manual provisioning of applications and VMs for non-technical users who required access to IT services outside of regular hours. This led to the need for a more user-friendly, self-service solution.
How did HPE Morpheus Enterprise address the university's needs?
HPE Morpheus Enterprise offered a cost-effective solution that integrated well with the university's existing VMware environment. It balanced on-premises and off-premises cloud management, provided essential functions like application lifecycle automation, and ensured a secure environment for data, which was crucial for meeting government grant requirements.
What benefits has the university experienced since implementing VMaaS?
Since implementing VMaaS, the university has streamlined its operations, allowing users to provision virtual machines independently at any time, eliminating the need for service tickets. This has resulted in increased flexibility and time savings for college administrators, professors, and system admin staff, while also enabling the IT team to efficiently bill back usage to university departments.
Earning high marks with VM and Application as-a-Service for diverse university community - Multi-campus state university
published by UPCONNECT LABS LLP
Upconnect Labs is a leading IT Managed Service Providers & IT hardware system integrator dedicated to providing comprehensive technology solutions to businesses of all sizes. With a focus on innovation, reliability, and customer satisfaction, we specialise in designing, implementing, and supporting customised IT infrastructure tailored to meet the unique needs of our clients.
Mission Statement:
At Upconnect Labs, our mission is to empower businesses with cutting-edge technology solutions that drive growth, efficiency, and success. We are committed to delivering superior customer service, fostering long-term partnerships, and exceeding expectations through continuous innovation and excellence.
Services:
- IT Infrastructure Design and Consultation:
- Comprehensive assessment of client requirements.
- Customized design and planning of IT infrastructure solutions.
- Expert consultation on hardware selection, configuration, and deployment.
- Hardware Procurement:
- Strategic partnerships with leading technology vendors.
- Procurement of high-quality hardware components at competitive prices.
- Streamlined supply chain management to ensure timely delivery.
- System Integration:
- Seamless integration of hardware components into existing IT environments.
- Configuration, testing, and optimisation of integrated systems.
- Thorough quality assurance to guarantee optimal performance and reliability.
- Network Solutions:
- Design and implementation of robust networking solutions.
- Deployment of secure wired and wireless networks.
- Network optimisation, monitoring, and management services.
- IT Infrastructure Maintenance and Support:
- Proactive maintenance to prevent downtime and minimise disruptions.
- 24/7 technical support for troubleshooting and issue resolution.
- Regular system updates, patches, and upgrades to ensure security and performance.
Clientele:
TechPro Solutions serves a diverse clientele across various industries, including:
- Corporate Enterprises
- Small and Medium-sized Businesses (SMBs)
- Educational Institutions
- Government Agencies
- Healthcare Organisations
- Non-profit Organisations
Why Choose UpConnect Labs ?
- Expertise: Our team comprises skilled professionals with extensive experience in IT infrastructure design, implementation, and support.
- Customisation: We understand that one size does not fit all. We tailor our solutions to meet the specific needs and objectives of each client.
- Reliability: We are committed to delivering reliable, high-performance technology solutions that our clients can depend on.
- Customer Service: Exceptional customer service is at the heart of everything we do. We prioritize client satisfaction and strive to exceed expectations in every interaction.
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