Kansas City Unifies IT and Gets Super Upgrade with NinjaOne
How does a city turn a 72-hour patching process into a near-instant one? This customer story video shows how Kansas City did it. When siloed tools made patching slow and unreliable, the city unified IT with NinjaOne. Autonomous Patch Management now patches endpoints in minutes, while the city saves $200K annually and boosts efficiency by up to 50%. Watch the video to learn from Kansas City's experience.
How did Kansas City cut IT costs with NinjaOne?
After unifying IT operations on NinjaOne, the City of Kansas City reports saving $200,000 annually. These savings come from consolidating tools, streamlining workflows, and reducing the manual effort required to manage and support their environment. By bringing IT management into a single platform, they were able to eliminate overlapping solutions and reduce the time staff spent on routine tasks, which directly lowered ongoing operating costs.
What efficiency gains did Kansas City see from unifying IT?
By unifying IT on NinjaOne, Kansas City reports improving IT efficiency by up to 50%. This means teams can handle more work with the same resources, respond faster to issues, and manage endpoints more consistently. Centralized visibility and automation helped reduce manual steps, cut down on repetitive tasks, and simplify day-to-day IT operations.
How did NinjaOne change Kansas City’s patching process?
Kansas City used NinjaOne’s Autonomous Patch Management to reimagine how they handle software updates. A patching process that previously took up to 72 hours was transformed into a near-instant operation. By automating patch deployment and centralizing control, IT teams can now roll out updates quickly and consistently, reducing security risk and minimizing downtime for users.
Kansas City Unifies IT and Gets Super Upgrade with NinjaOne
published by UPCONNECT LABS LLP
Upconnect Labs is a leading IT Managed Service Providers & IT hardware system integrator dedicated to providing comprehensive technology solutions to businesses of all sizes. With a focus on innovation, reliability, and customer satisfaction, we specialise in designing, implementing, and supporting customised IT infrastructure tailored to meet the unique needs of our clients.
Mission Statement:
At Upconnect Labs, our mission is to empower businesses with cutting-edge technology solutions that drive growth, efficiency, and success. We are committed to delivering superior customer service, fostering long-term partnerships, and exceeding expectations through continuous innovation and excellence.
Services:
- IT Infrastructure Design and Consultation:
- Comprehensive assessment of client requirements.
- Customized design and planning of IT infrastructure solutions.
- Expert consultation on hardware selection, configuration, and deployment.
- Hardware Procurement:
- Strategic partnerships with leading technology vendors.
- Procurement of high-quality hardware components at competitive prices.
- Streamlined supply chain management to ensure timely delivery.
- System Integration:
- Seamless integration of hardware components into existing IT environments.
- Configuration, testing, and optimisation of integrated systems.
- Thorough quality assurance to guarantee optimal performance and reliability.
- Network Solutions:
- Design and implementation of robust networking solutions.
- Deployment of secure wired and wireless networks.
- Network optimisation, monitoring, and management services.
- IT Infrastructure Maintenance and Support:
- Proactive maintenance to prevent downtime and minimise disruptions.
- 24/7 technical support for troubleshooting and issue resolution.
- Regular system updates, patches, and upgrades to ensure security and performance.
Clientele:
TechPro Solutions serves a diverse clientele across various industries, including:
- Corporate Enterprises
- Small and Medium-sized Businesses (SMBs)
- Educational Institutions
- Government Agencies
- Healthcare Organisations
- Non-profit Organisations
Why Choose UpConnect Labs ?
- Expertise: Our team comprises skilled professionals with extensive experience in IT infrastructure design, implementation, and support.
- Customisation: We understand that one size does not fit all. We tailor our solutions to meet the specific needs and objectives of each client.
- Reliability: We are committed to delivering reliable, high-performance technology solutions that our clients can depend on.
- Customer Service: Exceptional customer service is at the heart of everything we do. We prioritize client satisfaction and strive to exceed expectations in every interaction.